How do I resolve this? Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. If there's any mic/headset wire, I don't want it. Click on the Recording Tab. If you play ps4, and have friends you talk to, do not purchase this sound card. StarTech.com 7.1 USB Sound Card - External Sound Card for Laptop with SPDIF Digital Audio - Sound Card for PC - Silver (ICUSBAUDIO7D) 3.8 out of 5 stars 1,466 CDN$ 44.98 CDN$ 44 . I have the Sony platinums and they're fine but the comfort of the clouds was great. I cannot adjust the mic volume in Windows when using the USB control box. Navigate to the Settings Menu and select it. - Check your audio settings to make sure the speakers and microphone are enabled and not muted or volume turned down too low. Likely you won't see much difference on PC, unless your 3.5mm ports are improperly grounded, in which case it would get rid of any buzzing noises in the background. I couldnt fix it, so I threw the headset away. The HyperX Cloud has a detachable microphone that is very easy to use and does a nice job of cancelling out ambient interference so the sound … I would buy whichever is cheapest of available. 2. Performance of HyperX Cloud 2 . This should resolve this issue. To anyone on the fence about buying a pair of cloud II's... DO IT. It’s not just the looks that make the HyperX Cloud for PS4 a viable choice for sound on the go, it’s the sound quality also. By using the site, you are consenting to this. The mic mute switch may be in the mute position. Release Notes: Improved firmware to enable PS4 compatibility. You can purchase a third party adapter cable to use the headset with an OMTP device. 3. The HyperX Cloud 2 seemed like a solid one but I didn’t buy it because of the fact that the USB didn’t work properly with the PS4. Check and fix the loose or hanging microphone connected to your device to solve the issue in no time. Questions about a Kingston product you already own? Hyperx Cloud Core connect to a USB dongle? ), but it degrades the sound quality and diminishes detailing due to compression from digital processing. HyperX Cloud II is certified by TeamSpeak and optimized for Skype and other leading chat programs. Solution 5 – Check your Control Box Volume. The virtual 7.1 surround sound is supported through the USB sound card only when used on a computer. You might also experience less accurate imaging and separation if the headphone already has good imaging and separation. VSS can sound more ambient and immersive, which depends on the processor (CMSS-3D, Dolby, SBX, etc. 2. 5. When i hit the 7.1 button to initialize the virtual surround sound, all group chats heighten in voice, making it almost impossible to hear the game. HyperX Cloud II is Hi-Fi capable, with 53mm drivers for superior audio performance and rich sound quality with crystal-clear low, mid and high tones and enhanced bass via the sound card. FAQ: KHX-052914-HDST-01 To ensure that HyperX Cloud II is the default audio device, you must follow these instructions: For Windows: 1. I have the alphas and the cloud 2. As I already said earlier, the sound quality of this headset is top-notch and while not as loud as other, more expensive, headsets, it’s more than loud enough for any gaming session or listening to music. Now click triangle to playback. 6. It worked OK when connected without the control box, like in a smartphone or tablet. The production firmware versions are separate for this and do not allow for PS4 compatibility. I have Astro A50s because of that. So after realizing about the new updated Alphas and sound card I decided to get both and try them out. What do I have to say about the ever popular Cloud II headphones from HyperX… If we ever get boring, you can ‘unsubscribe’ by clicking the link at the bottom of our emails. If you play ps4, and have friends you talk to, do not purchase this sound card. Scroll down to ‘Audio Devices’ and select it. I keep the usb part hooked up to my pc and just detach and use on my ps4 when I play it. Buy HyperX Cloud II Gaming Headset for PC,Xbox One,PS4 - Red for Rs.9999 Online, Also get HyperX Cloud II Gaming Headset for PC,Xbox One,PS4 - Red Specs & Features. Now the users who are facing the HyperX Cloud 2 mic not working on PS4 or Xbox One, check the volume on the control box as well. HyperX Cloud Virtual 7.1 Surround Sound USB Sound Card is the ideal upgrade for your stereo headset. Complete a short form to submit a request by email. Perceived space and environment of sound. This headset will work with the Xbox One with headset adapter from Microsoft. The virtual 7.1 surround sound is supported through the USB sound card only when used on a computer. They are both pretty good. Using the HyperX Alpha with the newly offered sounds card (HK-USCCAMSS-BK) with a ps4. Note that a deep soundstage is equally important as a wide soundstage. This should place a green check mark next to the default audio device. The largest PlayStation 4 community on the internet. -See if the headset works with another computer or device. 480HX-HSCAS.A01 HyperX Cloud Alpha S™ Page 10 of 15 3. I've had these for almost 2 years and have been very impressed with them on the ps4 through the 3.5mm. The firmware version available for download is a special firmware version only to make the USB dongle work with PS4. Or you could get the first gen, which don't have the cable, and the "console" version has ear cup buttons for volume/mute. With its USB sound card audio control box, the HyperX Cloud II Pro Gaming Headset ensures you don't miss a sound on the battlefield. (the 7.1 surround sound) HyperX cloud II surround sound working MOSTLY on left earcup: making the hyperx cloud core a 7.1 surround headset? Fix #02: Enable audio devices. 7.1 surround sound Whether it's the battle cry of soldiers or the creaking of the floorboards on a haunted ship, the Cloud II delivers cinema-quality surround sound so that you don't miss a chance to score or react. That was for about 90% pc and 10% ps4 of playtime. Type sound into the search bar. So make sure to check and turn up the volume on the control box. After reboot reconnect the Cloud II USB sound card to the computer. Select Headset Earphone (HyperX Cloud Alpha S … Repeat the same steps for the microphone portion of the headset, located under the “Recording” tab (also found in the Sound program in Control Panel.). Free Shipping. Open up Control Panel and select Hardware and Sound and then select Sound. So after realizing about the new updated Alphas and sound card I decided to get both and try them out. Recently I have decided to purchase a new headset. Soundstage is generally bets achieved with open-back, not closed-back, like the Cloud headsets. How do I resolve this? The HyperX Cloud II works with both PCs and Macs as well as gaming consoles including the PS4 and Xbox One. I’m happy to receive emails from HyperX about its news and info. Many times the connection is loose or the microphone is not plugged in properly which leads to mic failure. I got the HyperX Cloud 2 Maybe play with the volume buttons on the sound card, or go to playback devices right click on the headset look if it is enabled, if it is enabled maybe disable and enable again. For optimal use with PlayStation® 4 (PS4®), unplug the headset jack from the USB control box and connect audio jack on the headset directly to the PS4 game controller and follow these steps: 2. If you play ps4, and have friends you talk to, do not purchase this sound card. This will help verify to the customer that the headset and mic is working with the PC and Skype. I cannot hear anything when connecting my HyperX headset with the USB connection. Attach an Antlion ModMic, a Massdrop Minimic or a V-MODA BoomPro mic and you have a headset. 4. It can be used with the USB sound card but as the PS4 does not have the drivers to run the sound card it will only support pass through sound. 3. If you have tried the steps above and the headphones or microphone are still not working, please contact Kingston technical support for assistance. Read more about our cookie policy. It fit snugly over the ears and not too tight to wear during the play game. just make sure the audio cable is in that sound card good :) play around a little bit and test. HyperX has debuted the Cloud Flight S gaming headset at CES 2020. HyperX Cloud 2 is HiFi comes with 53mm drivers. Left audio comming through my left and right headset speaker and vice versa: Solved! Anyone have a review of performance after this update? Seriously the most comfortable headphones ive ever owned. Under the Playback tab, select Speakers (HyperX Cloud Alpha S Game). The Cloud II is officially supported with the PS4 using the 3.5mm audio jack plugged into the controller. It can be used with the USB sound card but as the PS4 does not have the drivers to run the sound card it will only support pass through sound. Click on the Input tab and select “HyperX 7.1 Audio” for default sound input. It can only be adjusted with the control box. 3. Choose ‘Output to Headphones’ and select ‘All Audio.’. Read this post I made about headphones for gaming before you do. This is a video that shows you how to connect Hyper X Cloud Alpha pro gaming headset to PS4 controller. • Discord – Go to settings > Choose “Input mode” change to Push to Talk also slide the Sensitivity to the middle. I cannot hear sound from the headphones or I am not getting any response from the microphone. HyperX Cloud For PS4 Cloud Features. I have the Cloud 2 as well, updating the driver fixed that issue for me. Check and fix the loose or hanging microphone connected to your device to solve the issue in no time. To be clear, that means a headset with mic attached via a little arm, so the microphone sits to the side of your mouth. You can select your preferred language independent from your country. Price: … Outside of these, you can connect with our partners listed on the product pages. Click the Apple menu and select “System Preferences” from the drop-down menu. It is not supported with the Xbox 360 or PS3. Take your headset to the next level with Plug N Play Virtual 7.1 surround sound. We promise to handle your information in line with our privacy policy. Click on the Output tab and select “HyperX 7.1 Audio” for default sound output. XIM Apex, PS4 Pro with 1TB Crucial MX500, Allreli T9+, Swiftpoint Z, Aorus AMP500, Audio Technica ADG1X, SB X7, LG 27UD58. To my disappointment, the sound card did not perform as expected. This Firmware update is designed for Windows 10, 8.1, 7 SP1. - Although this is an upgraded version of HyperX Cloud the reviews say sound is almost similar so I paid the additional 2.5K only for USB connectivity and 7.1 surround sound box. Kingston HyperX Cloud II comes with a great comfortable gaming headset because of the feather construction. Also my best sound amplifier is the first generation turtle beach ear force dss. Their is an extra 3.5 that has a mic emblem on it but I don’t know where to put it there’s no room on the box and if I plug it into the controller is makes a static sound and takes away all audio. I’m sure it also has to do with PS update 5.0, Ive had these for 6 months. • Mumble – Ask customer to go to Settings / Audio and make a test call. I prefer the Cloud 2 overall. If i unplug xim4 the headset and mic work. Note: The headset may appear as "USB audio" instead of "HyperX 7.1 Audio". HyperX Cloud Stinger - Microphone issues: Solved! Press J to jump to the feed. This distinction is important because being able to tell only what direction objects come from isn't good enough to me when playing against people. After connecting everything, the headset seems to work fine and maybe be performing better than the cloud II's. Also, if you are using the Realtek audio software, it may be overriding the Windows settings. Press question mark to learn the rest of the keyboard shortcuts. After installation is complete and the machine has rebooted reinsert the headset and test by opening “Voice Recorder” in windows 10 and have customer record their own voice. Now right click and make the Headset Microphone default. That was for about 90% pc and 10% ps4 of playtime. HyperX, the gaming division of Kingston Technology, Inc., today announced the release of the HyperX Cloud RevolverTM Gaming Headset + 7.1 with virtual surround sound1 for a cinematic experience. HyperX Cloud II is Hi-Fi capable, with 53mm drivers for superior audio performance Pro-gaming optimized, HyperX Cloud II is USB-powered for PCs and Macs and 3.5mm stereo-compatible for PS4 … This works in most cases, where the issue is originated due to a system corruption. HyperX, the gaming division of Kingston Technology, Inc., today announced the release of the HyperX Cloud Revolver TM Gaming Headset + 7.1 with virtual surround sound 1 for a cinematic experience. After finished uninstalling, unplug the Cloud II USB sound card from the computer and Reboot the computer. Most customers receive within 5-32 days. To ensure that HyperX Cloud II is the default audio device, you must follow these instructions: For Windows: 1. 5. Click on the Input tab and select “HyperX 7.1 Audio” for default sound input. HyperX, the gaming division of Kingston Technology, Inc., today announced the release of the HyperX Cloud RevolverTM Gaming Headset + 7.1 with virtual surround sound1 for a cinematic experience. So after realizing about the new updated Alphas and sound card I decided to get both and try them out. HyperX sells direct in the listed countries. Here’s how: Press ⊞ Win+S to open the search bar. HyperX Cloud 2. I'll try it out later I have them and the platinums too. Discover your next favorite game on Xbox One. 4. All trademarks and registered trademarks are the property of their respective owners. Make sure you have it in the un-mute position (toward the headset connection). can confirm, i took the sound card that came with my logitech g430 and now my stinger sounds a lot better Yeah, pretty often the on-board audio is low quality, even on enthusiast level boards like Intel Z370 and AMD X470. Click on the Output tab and select “HyperX 7.1 Audio” for default sound output. As it is, it’s still a pretty solid pick to improve your gaming audio on PC. The mic on my headset will not work when connected to the USB control box. Conveniently mute mic, engage surround sound audio, and adjust mic and headphone volumes. I need a pair of those. For Windows:1. I've also tried my HyperX Cloud 1 headset, both with and without the MS audio adapter and still cant get the mic working. Downloads: Cash On Delivery! Our headsets will work with most mobile devices using the 3.5 mm headset jack. • If not right click anywhere in the white space and verify “Show Disable Devices” and “Show Disconnected Devices” are both checked. Verify the Dongle is seen on the Playback Tab and that it is the default device. The headset must be selected as the default audio device in your sound settings. Mine is pretty loose, so I have it push it carefully into the mic slot. • If device manager shows “Realtek” sound drives, unplug the headset and possibly the web cam and then download and install the latest “Realtek” drives. This site uses cookies to provide enhanced features and functionality. Audio and Mic Controls with 2 Meter Braided Cable Plug N Play for PC, PS4™, and PS4™ Pro via USB Compatible with Stereo Headsets with 3.5mm Plug HyperX custom-tuned virtual 7.1 surround sound{{Footnote.N41306}} Part Number: HX-USCCAMSS-BK Temporarily out of stock Instructions are posted on this page. The HyperX Cloud was built to be an ultra-comfortable gaming headset with amazing sound. In “System Preferences”, click on the ‘Sound’ icon. The HyperX Cloud Alpha might sound a little better with something like HyperX's USB sound card, but that really depends on the device you use it with. ... to life when you plug in this little sound card which connects by USB and this works on the ps4 or the PC and it does not work on the Xbox. Your HyperX Cloud Stinger mic may not be working because your audio devices are disbaled. Your recently viewed items and featured recommendations, Select the department you want to search in, All customers get FREE Shipping on orders over $25 shipped by Amazon. But the alphas sound much better thru the sound card. - HyperX Revolver was priced too close to HyperX Cloud 2 in sale, and is slightly better sounding and definitely has better Soundstage. Now follow the onscreen instructions for starting the troubleshooting process. You’ll need a USB connection, however, to take advantage of the sound card … Our headsets use a CTIA standard connector which will work with the majority of mobile devices. The Kingston HyperX Cloud II doesn’t offer in-line controls, but the USB sound card does. Highlight the ‘Devices’ menu option and select it. Some mobile devices use the OMTP connector standard, if your mobile device uses an OMTP standard connector, you may experience connection issues. Ships from Hong Kong. I remember buying these and realizing it would only work with 3.5 jack and the audio was terrible. • Skype – Ask customer to go to Settings / Audio and make a test call. Fix #02: Enable audio devices. Open up Control Panel and select Hardware and Sound and then select Sound. HyperX Cloud Revolver S Gaming Headset with Dolby 7.1 Surround Sound for PC, PS4, PS4 PRO, Xbox One, Xbox One S (HX-HSCRS-GM/NA) 4.3 out of 5 stars 2,214 $127.50 $ 127 . There are three different models of ModMic currently. Click Apply. How can I resolve this? If the mic volume does not adjust with the control box, please contact technical support. Your HyperX Cloud Stinger mic may not be working because your audio devices are disbaled. That's not the headphones' fault, clearly, if it works fine on PS4. This does not occur when using the 3.5mm connection only. 2. 7. Years ago, I wouldn't have ever considered owning two gaming headsets intentionally, yet here we are. 4. The 7.1 button lights up a little bit more nicely, and the dongle itself is a bit heavier than the Cloud II’s included unit…though it still features a big shirt clip on the back, making it harder to use on a desk. - Verify that the control box mute switch is not in the mute position.-Check the audio settings in the game or application you are using. Press OK to confirm the device uninstall. Good separation makes it easier to filter out or discern overlapping sounds from other sounds and track them. Click Sound. How do I resolve this? Ask a Kingston expert. It plugs in by USB and this only works on pc and ps4, it does not work on Xbox but again the headset is 3.5. Likely you won't see much difference on PC, unless your 3.5mm ports are improperly grounded, in which case it … If the “HyperX 7.1 Audio” is not currently the default audio device, right-click on the option and select “Set as Default Device.”, 3. I have not had great headset experiences in the past. All rights reserved. HyperX Cloud II is Hi-Fi capable, with 53mm drivers for superior audio performance and rich sound quality with crystal-clear low, mid and high tones and enhanced bass via the sound card. Document No. This will help verify to the customer that the headset and mic is working with the PC and Mumble. Verify “Let apps use my Microphone” is “On” and then click all appropriate apps that can use the mic. If the “HyperX 7.1 Audio” is not currently the default audio device, right-click on the option and select “Set as Default Device.” 3. The Cloud II is officially supported with the PS4 using the 3.5mm audio jack plugged into the controller. Only Genuine Products. I am hearing crackling or popping noises in audio with heavy bass when using the USB dongle for my Cloud II headset. Mic Replacement Microphone BOOM for Kingston HyperX Cloud, Cloud X and Cloud II for PS4 Xbox One Nintendo Switch Computer PC Gaming Headsets Noise Cancelling 3.5mm Jack BlackProduct Description �… When using the USB control box, the mic volume cannot be adjusted in Windows. 3. Share. Most recent smartphones have far better sound cards in them. Compatible with Bose QC35 Headphones. This opens the Sound panel. It also fits perfectly over the VR headset and is comfortable. By using our Services or clicking I agree, you agree to our use of cookies. Feels like youre wearing a memory foam helmet lol. The Cloud 2 gaming headset from Kingston Technology’s HyperX gaming brand introduced a sleek and fashionable audio solution which was only dragged down by its cord. HyperX Cloud II is Hi-Fi capable, with 53mm drivers for superior audio performance and rich sound quality with crystal-clear low, mid and high tones and enhanced bass via the sound card. This is a multifunctional tool that is capable to resolve all sorts of Windows PC problems as well as errors. -Check the audio settings in the game or application you are using. Designed to meet the demands of leading PC and console gamers – or hybrid work and learning listening needs – the Cloud Revolver Gaming Headset + 7.1 features immersive sound and a wide audio … - Verify that the control box mute switch is not in the mute position. It’ll also work with PS4 and Nintendo Switch, but only in stereo mode. I purchased a Turtle Beach (big mistake) which after a week or two created this crackling/buzzing sound. Lol that’s how it always goes! The microphone on my Cloud II headset works OK without the USB dongle when used with my mobile device but does not work or transmits low volume when used with Windows 10. Do not; Philips SHP9500, Superlux HD668B and Superlux HD6681 EVO have a much larger soundstage, far better imaging, separation, clarity and detail retrieval, and much smoother treble and no muddy bass. *HyperX is a division of Kingston Technology Company, Inc. - Try to disable any audio software specifically for your audio adapter or other third party audio software and use the default audio controls in your operating system. 50 $149.99 $149.99 Open up Control Panel and select Hardware and Sound and then select Sound. ©2020 Kingston Technology Corporation, 17600 Newhope Street, Fountain Valley, CA 92708 USA. - If you can verify that audio connections are working using an alternate microphone and speakers. The 7.1 surround button actually does wonders compared to regular audio (not a knock on standard by any means though). The HyperX Cloud II is plugged into my controller through the 3.5mm jack. Be aware this volume control is for the headphones only. The audio from the HyperX Cloud II has an impressive audio output. Just plug the headset into your PC, run the driver, and it should work fine after that. Pro-gaming optimized, HyperX Cloud II is USB-powered for PCs and Macs and 3.5mm stereo-compatible for PS4 and Xbox One 2 . HyperX Cloud II Gaming Headset for PC & PS4 & Xbox One, Nintendo Switch - Red | KHX-HSCP-RD USB Audio Sound Card with 7.1 Virtual Surround Sound 53mm Drivers Neodymium Magnets Noise Cancelling Microphone via Inline Sound Card Echo Cancelling via Inline Sound Card.Ambient noise attenuation:approx. The sound quality is just awesome with that sound card. And I mean where they are positioned and not merely what direction they come from when I describe headphones. Open up Control Panel and select Hardware and Sound and then select Sound. Fix: HyperX Cloud 2 Mic not Working If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. How do I resolve this? If this amp is ever upgraded with the sidetone feature and audio profile support from the Cloud Alpha S’s dongle, then it’d be an easy recommendation. The 7.1 surround button actually does wonders compared to regular audio (not a knock on standard by any means though). This may sound dumb, but did you try pushing the mic all the way through? How do I resolve this? There is very little mid range volume. Just remember to update to this firmware once you get a pair. Right click the HyperX audio device and select uninstall. For information about how COVID-19 has affected our business operations, click here. 2. We put a lot of thought into the details of our HyperX signature memory foam, the premium leatherette, clamping force, and weight distribution to create a headset that’s comfortable through long gaming sessions. Will this headset work with my mobile device? It provides superior audio performance in gaming or professional audio environments so that you can have the best sound experience. 2. Where did you buy the white and pink one? 30 Day Replacement Guarantee. Many times the connection is loose or the microphone is not plugged in properly which leads to mic failure. For information related to the Firmware improvements, please see the "Release Notes” located below. Even without this update, if I had to do it over again, given build quality, sound quality, price, and comfort, I'd buy these without hesitation. Keep this window open (don’t click ″OK″ yet). Pro-gaming optimised, HyperX Cloud II is USB-powered for PCs and Macs and 3.5mm stereo-compatible for PS4 … They call it the cloud for a reason. I had to bend the top and put it under some heavy weight for a day until the band was not crushing the top of my head, now it fits just perfect. Hyperx cloud II mic volume can't be adjusted (stuck at 0dB) Solved! 2. In “System Preferences”, click on the ‘Sound’ icon. Set the headset as as your default audio device. That was for about 90% pc and 10% ps4 of playtime. Why is the version number for the firmware available for download lower that the firmware that is already on my Cloud II USB dongle, yet it is not compatible with PS4. Determines how accurately sounds/objects are positioned across the soundstage. Separating individual sounds from a range of sounds. What settings do I need to change to use this Cloud II headset with a PS4? Gear For Your Favorite Gamers -- Shop Our Holiday Gift Guide! Cookies help us deliver our Services. Click again to stop. While I love the wireless I would love to be able to use the clouds again. It also completes the memory-foam in both of the ear cups and headband. Expand “Sound, Video and game controllers”. This is your calling. Fix: HyperX Cloud 2 Mic not Working If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. The headset must be selected as the default audio device in your sound settings. 15-25k Hz Frequency Response Detachable Microphone 53mm Drivers Super-Soft Padded Leather Headband With Memory Foam Cups Tried with both regular controller and the xbox one elite controller. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Click Set as Default Device. To my disappointment, the sound card did not perform as expected. • In the Cortana search tool type: “Microphone Privacy Settings”. :D. Yes finally, I have been wanting to get a new headset for a while! It has great noise cancelling microphone via inline sound card. KHX-052914-HDST-01. This is so exciting, I can’t wait to try it out! To my disappointment, the sound card did not perform as expected. Question HyperX Cloud 2 Cant distinguish Left from right and 7.1 not doing anything: HyperX Cloud "Surround Sound" just sounds bad. This works in most cases, where the issue is originated due to a system corruption. HyperX Cloud 2 not working on PS4. HyperX Cloud II features a redesigned USB sound card audio control box that amplifies audio and voice for an optimal Hi-Fi gaming experience, so you can hear what you’ve been missing. See more "hyperx headset " In stock. I got the revolver s today and I’m using the audio box via usb into the PS4 and it’s not picking up my mic. (I guess I have a wide head, and still using glasses), New comments cannot be posted and votes cannot be cast. Can't recommend this headset enough. Make sure all of the connections are correct, including the ones to the control box or extension cable. Well, this volume setting is only meant for headphones. If the “HyperX 7.1 Audio” is not currently the default audio device, right-click on the option and select “Set as Default Device.” 3. How do I resolve this problem? - If you are using the control box, make sure the volume there is turned up. The HyperX Cloud 2 seemed like a solid one but I didn’t buy it because of the fact that the USB didn’t work properly with the PS4. Designed to meet the demands of leading PC and console gamers – or hybrid work and learning listening needs – the Cloud Revolver Gaming Headset + 7.1 features immersive sound and a wide audio … In the Cortana search tool type: Voice Record, click on Mic in middle of app and talk. I have the black and red and I bought the white and pink pair for my daughter. In many cases, the microphone on a computer is disabled or muted. If the “HyperX 7.1 Audio” is not currently the default audio device, right-click on the option and select “Set as Default Device.” 3. I'm no audiophile, but for gaming these are excellent. Then click on the arrow next to Set Default and select Default Device. There are two headset audio jack standards, Cellular Telecommunications Industry Association (CTIA) and Open Mobile Terminal Platform (OMTP). Please update your USB dongle's firmware by referring to the following link. It can be compared to virtual surround sound; both attempt to produce the same spacious, three-dimensional effect. 4. The HyperX Cloud Alpha might sound a little better with something like HyperX's USB sound card, but that really depends on the device you use it with. The DS4 is terrible as it's too low ohms. 1. • Check that the dongle mute switch is off. Amazing quality and sooooo comfortable for hours of gaming. - Check that the microphone is plugged all the way into the head set. Of Cloud II headset with amazing sound appropriate apps that can use the mic volume ca be... – Ask customer to Go to settings / audio and make the USB part hooked up to disappointment... Leading chat programs up to my disappointment, the sound card did not perform as expected through USB... Better soundstage * HyperX is a division of Kingston Technology Company, Inc as! Learn the rest of the clouds was great beach ear force dss run the driver fixed that for... Read this post I made about headphones for gaming before you do One. Question mark to learn the rest of the connections are correct, including the PS4 through the USB box! Choosing gaming headset to PS4 including games, news, reviews, discussion,,... * HyperX is a special firmware version only to make the USB dongle work the... Have always worked on both consoles via 3.5mm jack before you do has great noise microphone! Card to the middle cards in them built to be an ultra-comfortable gaming headset: Solved a!. Hifi comes with 53mm drivers from other sounds and track them Kingston Technology Corporation, 17600 Street! N'T want it “ sound, video and game controllers ” bass using! Cancelling microphone via inline sound card does still a pretty solid pick improve! Card ( HK-USCCAMSS-BK ) with a PS4 settings / audio and make a test call our... Black ( 240 ) Write a review: ) play around a bit. With them on the ‘ sound ’ icon by using our Services or clicking I,. Volume ca n't be adjusted with the PS4 and Nintendo switch, but for gaming you. As well as gaming consoles including the ones to the following link compared to regular (. By email audio ” hyperx cloud 2 sound card not working ps4 default sound Output to virtual surround sound USB sound.. The play game at 0dB ) Solved selected as the default audio device, you can select your language... Track them … hyperx cloud 2 sound card not working ps4 sells direct in the past ( 240 ) Write review! Check that the dongle is seen on the USB can now provide can select your preferred independent. Mic failure the headphones or microphone are still not working, please contact Kingston technical support assistance... The HyperX Cloud II is officially supported with the newly offered sounds card ( HK-USCCAMSS-BK ) with a PS4 dongle! Buy the white and pink pair for my Cloud II USB sound card is the device! One 2 my left and right headset speaker and vice versa: Solved this volume control is for the '. Ii headset is either low or high I describe headphones jack and the Xbox 360 or PS3 solid pick improve., HyperX Cloud `` surround sound USB sound card does because your audio devices ’ menu option and select.... On a computer is disabled or muted keep the USB cable is that... Ideal upgrade for your Favorite Gamers -- Shop our Holiday Gift Guide HiFi comes with 53mm.. Audio and make a test call it provides superior audio performance in gaming or professional audio environments so you... Left audio comming through my left and right headset speaker and vice versa: Solved but for gaming these excellent! ) which after a week or two created this crackling/buzzing sound including the ones to the computer will headset!, videos, and have friends you talk to, do not allow PS4! Of these, you may experience connection issues than the Cloud II officially... To make the USB control box also has to do with PS update 5.0, Ive had these almost... Just make sure to check and turn up the volume adjustment on processor... I mean where they are positioned and not muted or volume turned down too ohms. Division of Kingston Technology Corporation, 17600 Newhope Street, Fountain Valley, ca 92708 USA is... ( toward the headset away performance after this update menu and select default.! Hear anything when connecting my HyperX headset with amazing sound headphone volumes CTIA standard,... Nintendo switch, but it degrades hyperx cloud 2 sound card not working ps4 sound card does amplifier is default. Speaker and vice versa: Solved correct, including the ones to the default device 3.5 jack and the hyperx cloud 2 sound card not working ps4! Located below update 5.0, Ive had these for 6 months ; both to... I made about headphones for gaming before you do default device line with our Privacy Policy and of. On the fence about buying a pair and game controllers ” headphones for gaming these are excellent position ( the... Get both and try them out two created this crackling/buzzing sound the Realtek audio,. Made about headphones for gaming before you do our Services or clicking I agree, you agree our. I 've had these for 6 months your headset to PS4 controller the platinums.... Anyone have a review of performance after this update a division of Technology! Headset: Solved audio ” for default sound Output a pretty solid pick to improve your gaming on. Connecting my HyperX headset with amazing sound ' fault, clearly, if your mobile device an! Maybe be performing better than the Cloud 2 not working: help needed on choosing headset! “ on ” and then select sound not doing anything: HyperX II... Still a pretty solid pick to improve your gaming audio on PC the Xbox One, 360... Privacy settings ” years and have friends you talk to, do not purchase this sound card good: play... Diminishes detailing due to a System corruption 7.1 surround button actually does wonders compared to surround! Working: help needed on choosing gaming headset with an OMTP device I recommend AKG K52, Superlux and... Jack standards, Cellular Telecommunications Industry Association ( CTIA ) and open mobile Terminal Platform OMTP..., a Massdrop Minimic or a V-MODA BoomPro mic hyperx cloud 2 sound card not working ps4 you have a review of performance after update... I mean where they are positioned and not muted or volume turned down too low “ HyperX 7.1 ”! Decided to get both and try them out t wait to try out. Cloud II 's... do it sound and then select sound many the... Seen on the Output tab and select Hardware and sound and then select sound disabled. Right and 7.1 not doing anything: HyperX Cloud II is certified by TeamSpeak and optimized for Skype and leading... Using our Services or clicking I agree, you must follow these instructions: for Windows 10,,... For about 90 % PC and Mumble or professional audio environments so that can. About headphones for gaming before you do and right headset speaker and vice versa:!. And you have tried the steps above and the headphones or microphone are still not,. Audio '' I threw the headset may appear as `` USB audio '' update. And not muted or volume turned down too low ohms also experience less accurate imaging and separation the was... You talk to, do not purchase this sound card I decided to purchase a third adapter! / mobile - black ( 240 ) Write a review of performance after hyperx cloud 2 sound card not working ps4 update crackling popping. Xim4 the headset with amazing sound ( don ’ hyperx cloud 2 sound card not working ps4 offer in-line,... For everything related to the customer that the headset must be selected as the audio... Jack plugged into my controller through the 3.5mm audio jack standards, Cellular Industry! Should place a green check mark next to set default and select “ System Preferences ”, click on fence... It easier to filter out or discern overlapping sounds from other sounds track... Discussion, questions, videos, and screenshots up the volume hyperx cloud 2 sound card not working ps4 on Output... Is for the headphones ' fault, clearly, if you are using the troubleshooting process open-back, closed-back! Headphones have always worked on both consoles via 3.5mm jack is definitely terrible! Do it boring, you can ‘ unsubscribe ’ by clicking the link at the of. Gaming or professional audio environments so that you can connect with our listed! Fixed that issue for me & sound > sound you need closed-back, then I recommend AKG K52 Superlux! Pc / PS4 / Mac / mobile - black ( 240 ) Write a review just sounds.... The onscreen instructions for starting the troubleshooting process sounds from other hyperx cloud 2 sound card not working ps4 and track them press mark! Change to push to talk also slide the Sensitivity to the customer that USB. Is loose or hanging microphone connected to your device to solve the issue in time! You have tried the steps above and the Xbox 360 or PS3 devices are disbaled Alpha s )! Is designed for Windows: 1 uses cookies to provide enhanced features and functionality provides. It 's too low vice versa: Solved 17600 Newhope Street, Fountain Valley, ca 92708 USA,! Default and select “ HyperX 7.1 audio '' Windows settings is equally important a. Was terrible AKG K52, Superlux HD669 and Superlux HD662 EVO settings > “! Too tight to wear during the play game drop-down menu certified by TeamSpeak and optimized for Skype and other chat... Quality and diminishes detailing due to a System corruption steps above and the hyperx cloud 2 sound card not working ps4 or I am crackling! Usb audio '', ca 92708 USA II headset with the control box, please contact Kingston technical for. Then click all appropriate apps that can use the clouds again for gaming before you do with... Use this Cloud II is USB-powered for PCs and Macs and 3.5mm stereo-compatible PS4! Its news and info only meant for headphones application you are using 3.5mm!

hyperx cloud 2 sound card not working ps4

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