Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to. Computer technicians repair both computer hardware and software. Technicians must also be prepared to do physical work, such as lifting computers or equipment, and, if necessary, shift them to other locations. This post is equally helpful to individuals interested in becoming a computer technician, as it increases their knowledge of what the position entails. These technicians can advance their career if they completer a bachelor’s degree in engineering, computer science or a related field and an associate degree in PC maintenance technology will help candidates become Computer Repair Technicians, besides a certification in A+ from CompTIA, or others, such as Microsoft Certified Professional (MCP) and Cisco Certified Technician (CCT). They are experienced and knowledgeable professionals with hands-on experience with different tools of repair and maintaining computer hardware, software and network/Internet issues. Duties for the Computer Technician will include installing software patches, diagnosing and repairing problems, monitoring networks, repairing server errors, resolving hard disk failures, configuring software and drivers, performing regular system upgrades, promoting data security, managing workstations, and writing memos on computer best practices. We also use third-party cookies that help us analyze and understand how you use this website. They install and configure operating system software and upgrades. Technicians should be good at customer service and possess the ability to multitask. Computer technicians are responsible for maintaining organizations' computers and providing in-service training to members of their staff. It is mandatory to procure user consent prior to running these cookies on your website. Perform device repair as well as software repair for the machines that are brought into the building. Download our app to sign up and get started. The technician 's responsibilities may extend to include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks . Have completed High School education with a Diploma or possess GED, Completion of one year technical or trade school in computer technology or electronics or equivalent work experience, Strong knowledge of IBM and MacIntosh workstations, associated peripherals, and fundamental operating principles, Strong working knowledge of LAN/WAN components, application, essential operating principles, as well as knowledge of network printing, Possess relevant professional certifications for repairs of varieties of peripherals, microcomputers, LAN/WAN components, as well as low-voltage cabling such as IBM, Apple, Hewlett Packard, MacIntosh, Epson, and Dell, Strong ability to collaborate effectively with other professionals in a cooperative team environment, sharing responsibilities and workload, Excellent communication skill (both verbal and written) to be able to relate effectively with all levels of personnel in the organization, Ability to provide excellent customer service by relating with customers in a professional and courteous manner. Job Assessment Tests: How to Top Your Competition. Computer Repair Technicians are responsible for repairing and maintaining computer systems and networks. In the future, more support specialists will be needed, as companies of all types will upgrade the hardware and software of their systems, the US government department adds. After they identify the problems, they resolve them. It may also involve building and assembling personal computers and servers, including setting up local area networks of computers and other similar devices. Â, Technicians should know about the wiring of hardware devices. These cookies do not store any personal information. It may also involve working on networks or servers, which is an area that has seen many computer technicians specializing in. Technicians would also have to repair IT peripherals and equipment, such as printers, mobile devices, scanners, etc. Must be physically fit and be able to lift weight of up to 65 pounds to chest height. But opting out of some of these cookies may have an effect on your browsing experience. Learning about the responsibilities of an IT technician and the education and experience requirements can help you decide if it's the right job for you. Installation technicians, also known as installation techs, install, maintain, and upgrade electronics equipment and computer hardware. Those who started out as trainees can become full-fledged service technicians and then senior technicians. They can create effective description for the computer technician role in their company or organization for use in the hiring process. There are also storefront computer repair services that service most machines and peripherals, regardless of brand. Depending on the company they work for, the computer repair technician’s work description may include building a complete system from component parts; installing the operating system on the hard disk; and installing the necessary programs for effective utilization of the computer. This helps them to prepare for the career. Related: 15 Computer Science Jobs That Pay Well They have to install hardware and software. They typically perform the initial configuration and installation of new computers for users. They need to be prepared to work flexible hours. Repair technician’s work involves diagnosing malfunctioning computer software or hardware, identifying the problem, and then applying the right procedures in fixing it. Computer Technician responsibilities and duties The responsibilities and duties section is the most important part of the job description. Technicians should have excellent communication skills, as they would need to explain technology to non-technical people. A PC technician often referred to as a computer technician or PC repair technician is responsible for identifying, troubleshooting and resolving computer issues. Computer repair technicians need to keep themselves abreast of the latest developments in technology by acquiring new skills. A computer repair technician is responsible for troubleshooting any problems or issues that may arise regarding desktop computers, laptops, servers and mainframes. IT Technician responsibilities include installing and configuring computer hardware and being the primary point of contact for IT support within a company. They help in producing test procedures for different types of products.  They would have to travel to clients’ premises to fix issues whenever required. Necessary cookies are absolutely essential for the website to function properly. These technicians may also serve in a sales role, assisting customers in finding products. The average salary of a Computer Repair Technician is $36,774 per year in the United States, while freelancers earn $14.21 per hour, according to Payscale. They should have basic knowledge of networking protocols, such as TCP/IP, and topology. Technicians, however, work more often with hardware peripherals than with software. Even though the duties of computer repair technicians mainly involve computer hardware, they may also be required sometimes to perform certain software tasks, such as replacement or installation of cards, memory, and drives. Computer Technician Duties & Responsibilities Be about to troubleshoot a variety of computer equipment and maintain the ability to diagnose a verity of computer related issues. They would have to interact with end users through phones, emails or chats. IT Technicians diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems. What is a Computer Repair Technician? Technicians should also have the knack for learning new technologies without much guidance. Computer repair technicians are responsible for providing technical hardware and software support to organizations and individuals. They work various types of systems from tablets and laptops to entire computer systems. They should be aware of system recovery programs. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! Their job description cuts across installing, analyzing, repairing, and maintaining various types of computer equipment. Â. The computer repair in Milwaukee WI typically work in support positions having the main responsibility of taking good care of computer problems. Their job description cuts across installing, analyzing, repairing, and maintaining various types of computer equipment. Holland Codes Computer repair technicians are investigative and conventional. A computer repair technician may be required to build a system from components and load the operating system software on to the hard disk. Computer technicians may hold an associate's or bachelor's degree in Information Technology or a related field, but often they do not. The computer repair technician resume examples below have been designed to help you craft an impactful, professional resume that will give you the edge in the job-search process. Technicians should have first-rate analytical and problem-solving skills. This website uses cookies to improve your experience while you navigate through the website. Satellite and cable companies, electronics stores, and other types of businesses hire installation technicians to work full-time shifts, primarily during daytime business hours. Please, share your thought of this article in the box below. They may install hardware, troubleshoot networking problems, install security … They should be proficient with the widely used operating systems, such as Windows, Linux or macOS. Service technicians in management or supervisory positions will earn more than those who handle only service and repair. They accurately document orders, as they work adhering to processes of the organization and the particular department they work for. Computer repair technicians are specialized professionals who require specific … Duties & Responsibilities of a Computer Technician. A good job description can help you to effectively screen applicants for the position and ensure that only those that have what is required to succeed as a computer repair technician in your organization apply for the job. They are also called upon when a computer is attacked by viruses or other malwares and its operating system is affected causing it to work abnormally. The individual will diagnose faulty hardware or software of PCs or laptops and diagnose them. They may explain how to set margins in a word processor or solve a problem with a loose cable. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. They may even work in large facilities that operate robotics. Below are major requirements you may need to meet to be eligible to work as a computer technician: The computer repair technician job description sample and information provided in this post will be useful to employers looking to hire for the position. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. They also adjust computer hardware components to ensure better performance and diagnose network connectivity problems. 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