Note: If any of the documents is in another language – if you had an accident overseas, for example – it should be translated by an official public translator before you send them to us. This insurer offers locally compliant healthcare plans, as well as plans with global coverage, making sure that locals and foreigners in the UAE are protected no matter where they are. If you are unable to access myMetLife, please provide the below information. 4. In certain cases, MetLife may also need you to attend a medical examination before we can complete your claim. Metlife.ae. You can call Metlife Uae at +9 714 415 4555 phone number, write an email, fill out a contact form on their website www.metlife.ae, or write a letter to 371916, Dubai, Dubai, United Arab Emirates. Below is a check-list with the processes and documents needed for each claim type. For Individual Claims: You email the copies to lifeclaims@metlife.ae. Do you have any questions about life or medical insurance? Do you have any questions about life or medical insurance? Please ensure your IBAN (or account number if your country does not have an IBAN), swift code and bank name are correct. Submit your claim via myMetLife website or mobile app in 4 simple steps. You email the copies to lifeclaims@metlife.ae. Use the form to inform your physician(s) that MetLife will be administering your disability claim and give authorization to release your medical information to MetLife. For Surgical, Accident Medical Reimbursement and/or Medical Expenses Coverage for Policies held through the employer: Submit a claim (in English or Arabic) through myMetLife desktop or mobile app (Android / iOS) by uploading the documents listed below. To help us process your insurance claim as quickly as possible, we ask you to follow the above steps carefully. 1903 P.O. 1 of 2. The overall rating of the company is 1.1 and consumers are mostly dissatisfied.. We have made our claims submission as simple as possible, ensuring that our customers have the right support and tools to quickly make a claim, wherever they are. target.ae-cl.www.metlife.com/partners-and-advisers/employers If this applies in your case, we will let you know. Visit www.eservicesgulf.metlife.com to login or register. In this role, you’ll determine coverage liability for all parties involved in a claim, resolve any issues, manage pending claims and interpret plan provisions for customers. All necessary claims documents are to be submitted within 90 days of the incurred date, Claims received after 90 days will not be processed, Notify us within 10 calendars days the incident occurred. Call 1-800-854-6011 to file a claim – we're open 24 hours a day, 7 days a week, 365 days a year or log in to your MetLife Auto & Home account and file a claim online. Note if the amount is to be transferred to India, please include the IFSC code as well. Welcome to eClaims Welcome to MetLife's secure online services where you can have a personalized and integrated view you MetLife benefits, anytime and anywhere. You can also review the status by logging in to your account on the online portal. Documents Required along with Claim Form: Claim Form (including Attending Physician Section) Fully completed and signed by you and your physician/surgeon. (eligible claims not paid due to non-disclosure or pre-existing exclusions) 95%. PNB MetLife India Insurance Company Limited | Registered Office: Unit No. Please be vigilant in protecting yourself against phishing. Note: If any of the documents is in another language (Arabic or English)– if you had a surgery overseas, for example – it should be translated by an official public translator before you send them to us. Download MetLife Claim Form. Metlife Uae was first mentioned on PissedConsumer on Feb 09, 2016 and since then this brand received 17 reviews.. Metlife Uae ranks 354 of 997 in Insurance category. Variable insurance products are distributed by MetLife Investors Distribution Company ("MLIDC") (Member FINRA) and offered through retail broker-dealers with selling agreements with MLIDC and/or its affiliates. For complete details of coverage and availability, please refer to the group policy form GPNP12-AX or contact MetLife. Claimant Statement (Form 321) (English / Arabic) and, Physician Statement (Form 322) (English / Arabic), Claim Forms (Claimant & relevant Physician Statements, Fully completed and signed by you and your treating physician, Copy of all relevant X-Rays and lab test reports, Should reflect your name and date they were taken, Copy of attending Physician Statement (APS) or medical report, Detailing the nature and date of the accident and completed and signed by treating physician, Providing status on the disability – if you are eligible for waved premium benefit, Attending a medical examination or provide more details through a doctor or medical committee, If this applies in your case, we will let you know. We work tirelessly to make our customers’ lives easier, even in their toughest times and we ensure all claims are paid—fairly, quickly and efficiently. *In the case of minor beneficiaries, the guardian must sign the claimant’s statement on their behalf. Clinic/hospital bill with itemized breakdown, Lab test relevant X-Rays / Echogaphy / MRIs and reports, Requires prior referral from specialists orthopedic or neurologist, For Accident Income or Weekly Income Coverage, Final Proof of Loss Claim Form (CL-2) and, Employer’s Statement Claim Form (CL-3) English / Arabic. © 2020 Metropolitan Life Insurance Company, Dubai, United Arab Emirates - All Rights Reserved. Select the type of claim you need to make to start the process. Download MetLife Gulf's latest Medical and Individual Claims Report 2017-2019. Recent recommendations regarding this business are as follows: "dont believe your banker who is only looking for commissions". If you have any questions, feel free to call their UAE helpline on 800 MetLife (800-638-5433) 701, 702 & 703, 7th Floor, West Wing, Raheja Towers, 26/27 M G Road, Bangalore -560001, Karnataka or write to us at: 1st Floor, Techniplex -1, Techniplex Complex, Off Veer Savarkar Flyover, Goregaon (West), Mumbai – 400062. Learn more about MetLife employee benefits and financial solutions. Our claims team can be contacted Monday to Friday 9am to 5pm on 0800 917 1222 or email ebclaims@metlife.uk.com. Follow us. Claim Reimbursement Modes. All original claim documents should be submitted either in English or Arabic. If you wish benefits to be paid directly to yourself, do not complete item 22. Our app makes it easy to access your products, manage your policies and track your health; wherever you are. In order to benefit from this option, please update the following details on myMetLife desktop or mobile app (Android / iOS): - IBAN or Account Number (if country does not have an IBAN). Login to myMetLife desktop or mobile app (Android / iOS) to submit your claim. While filling the form or submitting your claim online, you may choose how you would like to receive the reimbursed amount: Fast, convenient and secure, our Electronic Fund Transfer service allows you to receive the reimbursed amount directly to your bank accounts. Claims Department PO Box 371916, Dubai, UAE UAE Main Branch Bancassurance Sales Office Ubora Office Towers Business Bay Office no. *In the case of minor beneficiaries, the guardian must sign the claimant’s statement on their behalf. If this applies in your case, we will let you know. Follow us. Claim Form American Life Insurance Company is a MetLife, Inc. Company CLM-FDC-UAE-0720-H Bank details of Beneficiary / Payee required for wire transfer Beneficiary / Payee Name Beneficiary / Payee Full Address Mobile No. Go through our list of Frequently Asked Questions, click on the topic and get the answer you are looking for. Otherwise your claim could be delayed or potentially rejected. Each form must be notarized by a Notary Public or signed in front of the MetLife Claims Manager. You can arrange for MetLife to make payment directly to the dentist by completing item 22. You email the copies to lifeclaims@metlife.ae. And, like most group accident and health insurance policies, polices offered by MetLife may contain certain exclusions, limitations and terms for keeping them in force. Enjoy the convenience of an easy claim process, designed with you in mind. UAE Corporate Clients, Brokers & Agents. Metlife insurance company UAE locations and contact. Claim form - employee. In either case, a statement of benefits paid will be sent to you. Realize your potential as you focus on providing solutions for our customers when they need our support the most. Note: If any of the documents is in another language – if you had an accident overseas, for example – it should be translated by an official public translator before you send them to us. Claim Reimbursement Modes While filling the form or submitting your claim online, you may choose how … Instructions: Use this form to make claim for in-patient or out-patient treatments. Clinic/hospital bill with itemized breakdown, Lab test relevant X-Rays / Echography / MRIs and reports, Requires prior referral from specialist orthopedic or neurologist, For Accident Income or Weekly Income Coverage, Final Proof of Loss Claim Form (CL-2) and, Employer’s Statement Claim Form (CL-3) English / Arabic. After an insurance claim is paid, it is very important that within 15 days you or your beneficiaries return the claim receipt to MetLife, as we are legally required to store this document in our records. Original documents to be sent to: MetLife. The claim can only be paid to the guardian or tutor entitled by law or order of court to “cash proceeds and give valid discharge”, Required in cases where the names of the beneficiaries are not specified or when beneficiaries are mentioned as “legal heirs”, If loss of life was a result of accident, murder or whenever a report is made specifically in connection with a certain loss of life, Post Mortem / Autopsy or Coroner’s Report, Stating the date of last day the deceased reported to their office on a full time basis as well as the date when the deceased’s contract was ended by the company, Showing the last monthly basic salary drawn, If loss of life was a result of accident r murder or whenever a report is made specifically in connection with a certain loss of life, Form to fill: Medical Reimbursement Claim Form (English / Arabic), Detailing the nature and date of onset ailment / accident, Copy of all relevant X-Rays / MRI / CT lab test and reports, Copy of your passport showing the dates of exit and entry, Required if the incident occurred outside your country of residence, To be completed by each Beneficiary: Claimant Statement (Form CL-39) (English / Arabic), To be completed by Treating Physician: Physician Statement (Form CL-40) (English / Arabic), Detailing the nature and date of loss of life, Confirmation from Airline showing that the scheduled flight was delayed for 6 hours or canceled, Ticket must be fully paid, confirmed and booked to travel, Itemized list, original bills and receipts for the emergency purchases of meals, refreshments, hotel expenses and airport transfer expenses, If it has Travel Insurance Benefit and was used for this trip, Forms to fill: Baggage Delay / Loss Claim Form, Provided by Airline / Airport authorities, Original bills and receipts for the emergency purchases and necessary replacement clothing and toiletries, Baggage Delay, Loss or Damage (checked, control & custody of common carrier) (no form found), Confirming that baggage was lost and that you were reimbursed  (including the amount reimbursed) by them for the loss of your baggage, Copy of the claim made to the carrier / authorized agent, Showing a list of items lost and their prices, Forms to fill: Medical Reimbursement Claim Form (English) / (Arabic), For Group Claims:
(Medical cards & any insurance held through the employer). Due to Coronavirus (COVID-19), the contact centre will operate daily from 8 am to 7 pm (UAE time) –If you need support outside of these hours please feel free to use the self service options available on our website  https://www.mymetlife.net/ or download our mobile app. Below is a check-list with the processes and documents needed for each claim type. Box 371916, Dubai – U.A.E. Due to Coronavirus (COVID-19), the contact centre will operate daily from 8 am to 7 pm (UAE time) ... Make a Claim Form Library FAQ's Brochures and Manuals ... MetLife Worldwide. Claim Forms (Claimant and Physician Statements), Fully completed and signed by beneficiary(ies) and the physician/surgeon, Detailing the reason and date of loss of life, Passport or ID copies of the beneficiary (ies), T&Cs state that the policy contract terminates and must be returned after the policy holder’s loss of life, Exact addresses and contact details of all beneficiaries, Original Guardianship / Tutorship Certificate, Certificate is issued by court and specifies the powers given to the guardian or tutor whenever there are minors among the beneficiaries. Country Code – Area Code – E-mail Bank Name Currency Account Bank Address Bank Account Holder Name Bank Account No. MetLife Insurance. Claims Department PO Box 371916, Dubai, UAE. Each form must be notarized by a Notary Public or signed in front of the MetLife Claims Manager. Go through our list of Frequently Asked Questions, click on the topic and get the answer you are looking for. Click on App Store or Google Play to download the MetLife eServices app Login to myMetLife desktop or mobile app (Android / iOS) to submit your claim. Claims Department PO Box 371916, Dubai, UAE Our app makes it easy to access your products, manage your policies and track your health; wherever you are. Country UAE Kuwait Oman Bahrain Qatar Any other Country Please send original documents to: Citibank Collection Department – Customer Service Oud Metha Office, Al Wasl Branch, Citibank, Dubai, UAE Call us 800 - MetLife (800 - 6385433) +965 2 208 9333 800 70708 800 08033 800 9711 +971 4 415 4555 Mail us P.O. (payments of medically eligible individual claims which is 1% more than prior reporting period from 2016-2018) 5% Unpaid claims. For Individual Claims: You email the copies to lifeclaims@metlife.ae. MetLife, a pioneer of life insurance in the UAE, has been helping people and businesses with their insurance needs since 1962.. For over 50 years in the UAE, we have continuously sought to nurture talent, respect local cultures and promote the diversity that characterizes the societies we have been serving. Car Damage Log in to your MetLife Auto & Home accounts and file an auto claim online. How to Submit the Claim. Box 116270;Dubai; UAE Due to Coronavirus (COVID-19), the contact centre will operate daily from 8 am to 7 pm (UAE time) –If you need support outside of these hours please feel free to use the self service options available on our website  https://www.mymetlife.net/ or download our mobile app. After an insurance claim is paid, it is very important that within 15 days you or your beneficiaries return the claim receipt to MetLife, as we are legally required to store this document in our records. Note: If any of the documents is in another language (Arabic or English)– if you had a surgery overseas, for example – it should be translated by an official public translator before you send them to us. Our customers’ claims are our top priority, All necessary claims documents are to be submitted within 90 days of the incurred date, Claims received after 90 days will not be processed, Notify us within 10 calendars days the incident occurred. To benefit from this option, please provide your: You may request the cheque to be delivered directly to you or picked up from one of our offices. © 2020 Metropolitan Life Insurance Company, Dubai, United Arab Emirates - All Rights Reserved. 5. The claim can only be paid to the guardian or tutor entitled by law or order of court to “cash proceeds and give valid discharge”, Required in cases where the names of the beneficiaries are not specified or when beneficiaries are mentioned as “legal heirs”, If loss of life was a result of accident, murder or whenever a report is made specifically in connection with a certain loss of life, Post Mortem / Autopsy or Coroner’s Report, Stating the date of last day the deceased reported to their office on a full time basis as well as the date when the deceased’s contract was ended by the company, Showing the last monthly basic salary drawn, If loss of life was a result of accident r murder or whenever a report is made specifically in connection with a certain loss of life, Form to fill: Medical Reimbursement Claim Form (English / Arabic), Detailing the nature and date of onset ailment / accident, Copy of all relevant X-Rays / MRI / CT lab test and reports, Copy of your passport showing the dates of exit and entry, Required if the incident occurred outside your country of residence, To be completed by each Beneficiary: Claimant Statement (Form CL-39) (English / Arabic), To be completed by Treating Physician: Physician Statement (Form CL-40) (English / Arabic), Detailing the nature and date of loss of life, Confirmation from Airline showing that the scheduled flight was delayed for 6 hours or canceled, Ticket must be fully paid, confirmed and booked to travel, Itemized list, original bills and receipts for the emergency purchases of meals, refreshments, hotel expenses and airport transfer expenses, If it has Travel Insurance Benefit and was used for this trip, Forms to fill: Baggage Delay / Loss Claim Form, Provided by Airline / Airport authorities, Original bills and receipts for the emergency purchases and necessary replacement clothing and toiletries, Baggage Delay, Loss or Damage (checked, control & custody of common carrier) (no form found), Confirming that baggage was lost and that you were reimbursed  (including the amount reimbursed) by them for the loss of your baggage, Copy of the claim made to the carrier / authorized agent, Showing a list of items lost and their prices, Forms to fill: Medical Reimbursement Claim Form (English) / (Arabic), For Group Claims:
(Medical cards & any insurance held through the employer). For Group Claims: (Medical cards & any insurance held through the employer) Login to eServices desktop or mobile app to submit your claim. Domain provide by not available. Introducing myMetLife myMetLife is a one-stop online customer service center with everything MetLife has to offer! MetLife UAE is one of the largest health insurance companies offering a flexible range of life insurance plans and investment products to help you turn your dreams into reality. Met P&C® and MLIDC are MetLife companies. For Individual Claims: Original documents to be sent to: Claims Department PO Box 371916, Dubai, UAE. How to Submit the Claim. 800 08033. For Group Claims: (Medical cards & any insurance held through the employer) Login to myMetLife desktop or mobile app (Android / iOS) to submit your claim. To benefit from this option, please provide your: You may request the cheque to be delivered directly to you or picked up from one of our offices. Claim form - employer. PDF Version (41k) Mail Above form to: Metropolitan Life Insurance Company Attn: MetLife Disability Claims PO Box 14590 Lexington, KY 40511-4590 Fax: 1-800-230-9531 We’ve made the journey simple, and easy to understand, so that you can get back to living your best life. Simplicity when the world seems complicated. That's why we encourage you to take precautions to protect your personal data, and why we do not ask you to verify your personal or account information by email or text message. Contact Metlife Uae customer service. Select the type of claim you need to make to start the process.Our app makes it easy to access your products, manage your policies and track your health; wherever you are. Note if the amount is to be transferred to India, please include the IFSC code as well. Claim Forms (Claimant and Physician Statements), Fully completed and signed by beneficiary(ies) and the physician/surgeon, Detailing the reason and date of loss of life, Passport or ID copies of the beneficiary (ies), T&Cs state that the policy contract terminates and must be returned after the policy holder’s loss of life, Exact addresses and contact details of all beneficiaries, Original Guardianship / Tutorship Certificate, Certificate is issued by court and specifies the powers given to the guardian or tutor whenever there are minors among the beneficiaries. To avoid any delays in the processing of your claim, please ensure that: 1. In order to benefit from this option, please update the following details on myMetLife desktop or mobile app (Android / iOS): - IBAN or Account Number (if country does not have an IBAN). Detailed medical report Detailing ailment/diagnosis or accident with dates it started. Original documents to be sent to: MetLife. If total charges for the planned course of treatment are expected to be $300 or more, the form should be es, you can review the claim status via the myMetLife mobile app available on the App Store and Google Play stores. Claim Form American Life Insurance Company is a MetLife, Inc. Company CLM-BDC-APP-UAE-0720-H Declarations I hereby grant MetLife my unambiguous consent, to process, share and transfer my Personal Data* to a recipient inside or outside this country (including There are benefit reductions that begin at age 65. Keeping your personal information secure is a top priority of MetLife. Member of Noor Takaful Download their Claim Form. Your services, your way. Otherwise your claim could be delayed or potentially rejected. The Company is 1.1 and consumers are mostly dissatisfied, you may choose How … 1 of 2 as. 95 %, United Arab Emirates - All Rights Reserved and documents needed for claim... Of claim you need to make payment directly to yourself, do not item... 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Registered Office: Unit No a Notary Public or signed in front of the Company is and. - All Rights Reserved in-patient or out-patient treatments best life MetLife in the processing metlife uae claim your claim target.ae-cl.www.metlife.com/partners-and-advisers/employers Forms need! Frequently Asked questions, click on app Store or Google Play to the... May also need you to attend a medical examination before we can complete your claim could be delayed or rejected... Needs since 1962 / iOS ) to submit the claim Towers business Office. By a Notary Public or signed in front of the MetLife eServices app metlife.ae the., a statement of benefits paid will be sent to you to your MetLife auto & accounts! Topic and get the answer you are the status by logging in to your Account on the topic get. Ebclaims @ metlife.uk.com by a Notary Public or signed in front of the MetLife Claims.. To be transferred to India, please include the IFSC Code as well on app Store Google! 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