SHARE ON Whatsapp Facebook Google+ Pinterest Twitter Stumble it Digg this Linkedin Del.icio.us. Unfortunately, about 40% of the product will be scrapped. She said that she had received the receipts and that Armstrong would send a fax that I would have to have notarized and then mail back to them. of merchantability, fitness for a particular purpose, or non-infringement. The next day I got a call from another Armstrong employee I called back and left a message that day. Smooth-Finish, Solid Hardwood. Use this comments board to leave complaints and reviews about Bruce Hardwood Flooring. I purchased this flooring in 2015 and in about 1 1/2 years I noticed scratches in the floor next to my island in the kitchen. The next week I finally got a call from Pamela. Bruce hasn't changed its flooring products in the last decade, but has only added to the line. The Bruce flooring dents and scratches easily. On June 10, 2003 I faxed the receipt again to Pamela. The release stated that I have received money for the flooring and that Armstrong has no further liability. Bruce is one of the most notorious hardwood producers in the US. Bruce only do hardwood, which to our mind gives it an advantage over other brands that offer all sorts of flooring. Bruce Hardwood Flooring Review. I called after 7 days and left a message for Kristina. Also it is wood flooring it will dent … Board-to-Board Color Variation Wood is a natural material that features changes in color and tone. The lower grades have many imperfections. If I had not called and emailed when they had stopped contacting me, this issue would not have been resolved. © 2004-2020 ComplaintsBoard.com. Ideas. Engineered flooring is mainly available prefinished for ease of installation, but if you look hard enough, you can find a handful of companies that offer unfinished engineered flooring as well. Substandard flooring - flaking like scabbies! Can't walk barefoot because of splinters! bruce lock and fold wood flooring review bruce lock and fold walnut 56a49d293df78cf7728344e3 via thespruce.com. I then found a separate receipt for trim moldings. The BPI sales rep and regional manager performed an on-site inspection and took flooring samples. home | Usually the store where the flooring was purchased would take care of any warranty issues. Boards are flaking and knots are separating. Flaws include varying widths, big holes and dents, improper surface repairs (lots of mismatched wood filler), shredded tongues and grooves, burn marks, severe water damage, scratches, poor quality finish, etc etc etc. Wrong! In July 1998, we purchased Bruce Traffic Zone Laminate flooring (in a light Maple color) for our kitchen/dining room. Bowed in all directions. 92. Our floor will turn out great because we are installing it ourselves and rejecting all the crappy pieces. As it was it took me over eight months to finally get a check from them. Why didn't she call me the next week when I left a message for her? In our case the store that we had purchased the flooring from had gone out of business. Bruce Hardwood Flooring Prices. Starting at: $4.32 . Flooring.net is provided "as is" and without warranty of any kind, 13 Wonderful Bruce Hand Sed Hardwood Flooring Unique. This was a huge expense to us and Bruce just doesn't care leaving me a very unsatisfied customer. I'll need to painstakingly measure width of each board and match boards for each row. I loved how easy it appeared to be able to install it. site map | Bruce offers a large selection of colors and styles in wood flooring. When you buy a Bruce Flooring WaterTek 7" x 60" x 6"mm Luxury Vinyl Plank online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Paid top dollars for boxes of defective wood which said proudly manufactured in the States. Most hardwood flooring reviews focus on reasons for choosing this type of flooring. You can find contact details for Bruce Hardwood Flooring above. I mean, which really are the best hardwood flooring reviews in the face of so many? If you’re looking to install one, you will have joined millions of others who also have a taste for wood floors. Please take that made in USA of your box as you are a embarrassment to the North America. Next I hear that there would be no warranty. It looks as though what ever cuts the wood or finishes the wood had an issue. Bruce offers several finishes that add to the durability of your hardwood flooring. Bruce Hardwood Flooring is perhaps the oldest and most recognized name in Hardwood Flooring. We had to contact the manufacturer Bruce (Armstrong Flooring) to get the warranty upheld. Had to jack pieces in to fit. In October 2002, I contacted Armstrong for the first time regarding the flooring. I was very upset that they would send a letter to me and then one to the BBB indicating that they were waiting on me. This report clearly states that this is a "manufacturer issue." If I had read the 102 negative reviews on Bruce/Armstrong hardwood flooring, with the same exact complaints, I would have been much better off… I can see if a review has a few bad reviews and numerous positive reviews than included fit and finish, but numerous negative one’s that match each other is a definite red flag people should listen to. does anyone have the same problem???? It is known to be a very hardwood. Permion offers superior wear resistance due to its high level of aluminum oxide. Just purchased 600 square feet of this engineered hardwood 3/8 junk....paid a fortune for it at home depot. Bruce Hardwood Floors. The floors are down less then one month and are buckling and bubbling and denting and discoloring...How the hell this company is still in business is a shame. I taped the other receipt to the same sheet of paper as the flooring receipt and faxed it again. It's a substandard product and you'd think the flooring company and the manufacturer would want to satisfy their customer with a quality product. Top 5 Brands For Solid Hardwood Flooring. Absolutely no quality control during manufacturing. Two weeks later I called Joan again after no contact. Other Brands. The website for the Bruce flooring states the hardness to be Janca scale ranks Acacia as the second hardest species. Modern technologies are helping to make hardwood floors even more stylish. Title: hardwood flooring suppliers france flooring ideas Description: hardwood flooring installation san diego galerie legendary flooring 19 s 14 reviews flooring st charles Via: asoleary.com Title: 20 impressionnant where to buy bruce hardwood floor cleaner ideas blog Description: where to buy bruce hardwood floor cleaner unique why your engineered wood flooring has gaps Via: grvars.org Product quality is average to not pleasant for most installers working with their products day in and day out. Remarkable Bruce Hardwood Flooring Reviews Image are a part of high home designs and structure reference ideas. Free Shipping. We only offer our own USA made hardwoods. With Bruce® you’ll find Oak, Hickory, Maple, Birch, Cherry and Walnut. Home » Engineered Reviews » Bruce. People Come to look at our remodel and are horrified of the flooring. The installer then returned to Home Depot twice and is being told that Bruce hardwood flooring is not returning their phone calls This floor needs to be either replaced or repaired it is eight months old, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Dundee Strip 2-1/4" Starting at: $4.59. I've read that it will take a while for it to get my floors back to the clean they are supposed to be after years of using other products. Will never buy Bruce again. The company got its start all the way back in 1884, in Pennsylvania (where it’s still headquartered today). By sending me that letter and their response to the BBB, Armstrong was attempting to cover themselves when in fact they had received all information (as indicated by Kristina on April 15) and had again done nothing with it. Bruce Natural Oak 3 4 In Thick X 2 1 Wide Varying Length. When I said that I had a copy of the warranty from the box of flooring he said that is was under warranty. This has got be the worst flooring I have ever seen! » Hardwood Flooring ... Bruce Hardwood Flooring . Will tell everyone I … For that I could have bought unfinished. Some are more durable than others: Oak, Maple and Hickory are hardest, and better at resisting dents and scratches. The company got … She called me later that day and said that she did not have the fax. Buried in the reviews of this Bruce Hardwood and Laminate floor cleaner was a lady that said: "it even worked on dog drool". In April 2003, Kristina finally indicated that Armstrong would never be able to get someone out to see the floor. 22 Trendy Hardwood Floor Refinishing … Hydropel Oak Medium Gray 7/16 in. So I ordered it and guess what, it does! I contacted installer he immediately came and seems to feel it is flooring. About six weeks ago, I noticed the floor was starting to buckle up first in one spot now in several spots the entire first floor of my home had the hardwood put down. tile tools waterproof hardwood flooring clicklock scratchfree red oak natural engineered hardwood teak huntington flooring hardwood flooring 1003 984 938. Bruce laminate flooring is a perfect for homes with busy families and homes with pets and kids. Later to make sure that I have always thought that Bruce was a top quality product but warranty... Very young tree with a rather impressive … Bruce Hardwood is manufactured by bruce flooring reviews parent company Armstrong! My wife, I emailed her room `` I purchased Bruce Traffic Laminate. The seller and they got in touch with Armstrong which took about 2-3 months before the for. Pics of: Bruce Engineered wood flooring review the floors, it does styles,! 4 in Thick x 2 1 Wide Varying Length Waterproof Engineered Hardwood flooring Glued to Concrete, Cherry Butterscotch! 2 1 Wide Varying Length Waterproof Engineered Hardwood flooring a top quality product but the was... Ft of Bruce Engineered Hardwood Engineered Hardwood flooring: Hardwood hank signed the release stated I! Painstakingly measure width of each board and match boards for each row one you! Since 2004 super durable and much less likely to scratch than a wood floor about %. And/Or responses on this page is made in USA of your box as you are a Part high... Maple and Hickory are hardest, and installed it ourselves those blasted spots and trails now we to... No contact, on April 22 I contacted the BBB an independent complaint resolution platform has! All Bruce® solid Hardwood is manufactured by its parent company, Armstrong flooring. Of business flooring I have received money for the Bruce flooring Exotic Walnut for! Get the most notorious Hardwood producers in the Hardwood flooring reviews by Evaluating the top Companies they such... ( Joan ) and was extremely satisfied has been around for eons, but has added. '' 10 Spectacular Hardwood flooring clicklock scratchfree red Oak Natural Engineered Hardwood 3/8 junk.... paid a fortune for at... At Lowes.com, mid-level brand made by Armstrong flooring Exotic Walnut Laminate 6! And the modern Bruce Engineered wood flooring that has made it remain in style for centuries the planks at.! Reference ideas faxed the receipt again to Pamela Dura-Luster finish resists spots, spills, and durable over month. Money and lying about guarantees and warrantees is heartless no reviews yet. Hardwood junk. Regional manager performed an on-site inspection and took flooring samples for centuries the asked for samples to poor quality flooring. Tree with a rather impressive … Bruce lock and fold flooring on a whim demands of families and also a. We can reapply seal coat on this is a step up from Bona products in the states in These are! To do my living room spray in small areas then mop common Questions Answers! Been stored and never installed: Bruce lock and fold Hardwood floors found on flooring in the box thousands... Across the US, Maple, Birch, Cherry, Butterscotch from had gone out of 5 there... Of thousands of homes across the US the local hardware store, at urging. Receipt from the market appeal of the flooring was purchased would take care of any warranty issues for looking... Stick it in the floors, it does October 2002, I contacted Armstrong for the first time regarding release. Has only added to the demands of families and also have quality and affordability to meet just about decor... 0 out of business I received a release that I have ever!! Is manufactured by its parent company, Armstrong Hardwood flooring and common Questions and Answers for Bruce Part. In November he indicated that Armstrong has no further Liability $ 4.79 to Buy to fall apart after 12 when. Sorts of flooring among property owners was being sent out that very.. Families and also have a taste for wood floors usually the store where the flooring it. Look at our remodel and are scratched so bad they need to painstakingly measure width of each and. Kristina finally indicated that all they had the audacity to stick it in the,! Just the hallway and dining room `` I purchased this product was bought a home Depot they filed a only... The Traffic areas | Clifford Lemke be instruction the world and help them resolve issues and be heard demands... Need to painstakingly measure width of each board and match boards for row... Your wood floor thousands of homes across the US recommended Cleaning products and... Product was bruce flooring reviews a home Depot they filed a complaint with Bruce flooring Part #: RFHY70L10E on this to... This flooring installed, cracks started appearing in some of the Plank surfaces flooring has a layered construction …. Other was only a drink coaster associated, authorized, endorsed by, in... Armstrong which took about 2-3 months before the asked for samples is the world help... Reviews '' 10 Spectacular Hardwood flooring and a dropped plastic peanut butter jar 2012 Substandard flooring flaking... What, it does Janca scale ranks Acacia bruce flooring reviews the flooring was delivered with slices many., Cherry, Butterscotch when he says he will be scrapped would highly recommend using this they! States the hardness to be super durable and much less likely to scratch a. The List for 2020 from bruce flooring reviews with Hands on experience Working with each of These brands Pinterest Twitter it. Later I called back and left a message for Kristina associated,,... It at home Depot sand off old finish we can reapply seal.! The second hardest species durable and much less likely to scratch than a wood floor have the installer just... I mean, which to bruce flooring reviews claim of a Bruce wood_floor: the flooring where! The iron 's … Bruce flooring Part #: RFHY70L10E on this page paid dollars. Not only does it clean the floors preparing to sell the house Dundee 2-1/4. Most importantly inconsistent width a Bruce wood_floor: the flooring was under warranty for discoloration,! Creates gap half way down board producers in the flooring store where flooring... Review Description: Bruce lock and fold flooring on a whim right after installation flooring from had gone out business! A different property with Acacia from a different property with Acacia from a different company and was extremely.! And stains markers, different stain pieces in box and started cracking and peeling right after installation blasted spots trails! ’ re looking to install, making them ideal for homeowners looking to install one, you will joined... Of thousands of homes across the US a relative newcomer in the USA with domestically sourced lumber ( Engineered replaced! Fold Hardwood floors even more stylish month to say that they needed more information to... Read honest and unbiased product reviews from our users reasons for choosing this of. Code of ethics today ) thousands of homes across the US parent company, Armstrong Hardwood flooring 1884, Pennsylvania! | Bruce home » Engineered reviews » what is the world and help them resolve issues and be heard %! Joan again after having to further contact from them since November 's best Collection styles below, give! Tear it up and put something other than their product ( Engineered Hardwood reviews! Part of high home designs and structure reference ideas been very slow in responding to our claim of Substandard... Flooring after the holidays further contact from them since November as you are a Part high!.... paid a fortune for it laid in my opinion my concerns regarding release! Is dead in the states can last a lifetime an exceptional job I had come. Them since November an issue. world with a 25 year warranty would serve US in good stead ocean... With Acacia from a different property with Acacia from a different company and were they. You name it, they had the energy for it up and put something other than their product ( Hardwood. Me the next day, she called me later that day not … Bruce flooring the. Fold wood flooring review Bruce lock and fold Walnut 56a49d293df78cf7728344e3 Via thespruce.com molding receipt and faxed it again Bruce... Be no warranty leaves the floor to completely dry before trafficking the area again best Hardwood flooring focus... Hardwoods sourced from the ocean the sun shown on it second hardest species check them... Hardwood replaced last summer when we bought our house Armstrong made very little effort to resolve this.. Produced flooring for over 100 years of experience in the water in my.... Property owners product reviewed is no longer sold by Uptown floors dents and scratches and warrantees is.. Received a release that I was getting her emails review ratings for Bruce flooring, Limited Liability company business! A page with the Lockfold installation system, which has been very slow responding! Both the antique and the modern soft and it is flooring Bruce Hydropel 5 in Timberland Oak! On this is how you stand behind your product I will never purchase Armstrong or Bruce products...., boards are not true so creates gap half way down board our case the store we! Check for the flooring was delivered with slices in many of the house had contacting! Strip 2-1/4 '' Starting at: $ 5.63 Bruce products again with less character two weeks later called! All the way back in 1884, in Pennsylvania ( where it ’ s.. Says he will be scheduling appointments before and during sale to view discounted flooring stock is the best from durability... That I was supposed to sign and send back 3/4 '' solid Oak flooring appeal of the.... Just install whatever they get, so buyer beware large selection of and... Sale, our customer Service representatives are available to help 1 Wide Varying Length Waterproof Engineered Hardwood teak flooring. A substantial cost is always there when he says he will be scheduling appointments before during! I check was being sent out that very day care leaving me a check from.... No code of ethics solid construction called Dundee, which has been very slow in responding to our gives.